Frequently Asked Questions

Why don't I have a profile in the database?

Swimmer profiles are automatically created for each swimmer with three or more documented swims in included events.

How do I add a swim to my profile?

Please note: Whenever possible, it is more efficient for us to import complete event results in one fell swoop, rather than ad-hoc results for a single individual. If you wish to add a result just for you, please join as a MSF premium member.

Results must include:

For independent solo swims: please join as a MSF premium member. Then you may submit documentation including:

I found an error in the database. How do I correct it?

Please contact us.